What TableStruck Is Offering
TableStruck is not just an online reservation widget; it is a full-featured front-of-house operating system designed to replace cumbersome paper diaries, expensive legacy terminals, and fragmented guest spreadsheets.
The Five Core Pillars of TableStruck
TableStruck unifies every front-of-house workflow into one synchronized system across desktop, tablet, and mobile devices:
- 🎨 Interactive Floor Plan Canvas: Drag, drop, rotate, and scale tables. Toggle between Live Seating and Canvas Design modes in 1 click.
- ⚡ 3-Minute Instant Onboarding: Type your restaurant name and let our Google Places pipeline pre-fill your address, hours, cuisine, phone, cover photos, and brand logo.
- 🤖 Smart 4-Tier Table Assignment: Algorithmic allocation that places parties at the tightest-fitting table first, protecting larger 4-top and 6-top tables for bigger spending parties.
- 🛡️ Guest CRM & No-Show Shield: Automatic recognition of repeat diners (VIP / Regular / At-risk) and instant blocking of repeat offenders via flagged guest matching.
- 💳 Stripe Connect Zero Brokerage: Direct credit card pre-authorizations and deposit capture with 0% commission or markup from TableStruck.
The Smart 4-Tier Auto-Assignment Engine
When a diner books online, TableStruck selects the optimal table using a deterministic 4-stage hierarchy:
- Tightest Seating Fit First: Parties of 2 are assigned to 2-seaters before 4-seaters, maximizing floor yield.
- Manager Priority Weighting: Tables marked with high priority (ratings 1–5) fill first.
- Custom Staff Drag Order: Tables respect the exact sequence specified by your head host in table settings.
- Clean Alphanumeric Sequencing: Resolves ties using natural ordering (e.g. Table 1 before Table 2, Patio 1 before Patio 2).
Real-Time Front-of-House Sync
Every update — an online booking, a walk-in seated, or an SMS cancellation — instantly updates all devices using Server-Sent Events (SSE) and Web Push notifications. Host stands, manager phones, and server tablets stay in lockstep with zero manual refreshing.
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