Booking Management & QR Scan-to-Seat

The 6-Stage Seating Lifecycle

Every reservation travels through a visual lifecycle:

• CONFIRMED: Reservation accepted; table pre-assigned.
• UNCONFIRMED: Awaiting 24-hour guest reconfirmation.
• ARRIVED: Guest checked in at the host stand and waiting at the bar.
• SEATED: Host seats guest at table; turn time clock begins.
• COMPLETED: Meal concluded; table cleared for next guest.
• CANCELLED / NO-SHOW: Reservation released; counters updated in guest CRM.

Creating Instant Walk-Ins

When walk-ins arrive without a reservation, simply click any Green (Available) table on the floor plan or hit '⌘N' / 'New Booking'. Enter party size and dining duration to seat them immediately.

Camera QR Scan-to-Seat: The Future Host Stand

Guests receive a unique QR code ticket in their confirmation email and Apple Wallet pass.

At the host stand:

• Click 'Scan QR' in the top header (or press '⌘Q').
• Point the device camera at the customer's phone screen.
• TableStruck instantly verifies the ticket, highlights the guest's assigned table, and marks them as SEATED with celebratory visual feedback.